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Healthwatch Oldham - Emergency Department Report

17/01/2018

Healthwatch Oldham have published a report on the findings collected from an engagement exercise carried out at the Emergency Department at Royal Oldham Hospital.

The engagement undertaken involved carrying out a survey with 58 people who attended the Emergency Department and did not require admission to hospital. Further, more detailed follow up questionnaires were undertaken with 22 of the 58 surveyed.

This report details these patient’s experiences in their own words, highlights areas of good practice and offers key recommendations for further development.

Having the opportunity to work in partnership with the Pennine Acute Trust on this project enabled Healthwatch Oldham to enter a department within the hospital we had previously not accessed, and provided the department with immediate and relevant feedback whilst maintaining our role as the independent consumer voice.

You can access the full report and its findings below:

Downloads

hwo_emergency_department_report_december_2017.pdf

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